Service Details
Can I get my prescription refills with virtual care?
About Nao Medical’s virtual care services
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At Nao Medical, we go the extra mile for our patients. When you or your loved one is unwell, we are a provider that you can trust to take the time to treat you with the attention and care you deserve.
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FAQ
Can I get the prescription filled at a later date?
The doctor is most likely to recommend that you get your prescription filled immediately especially for illnesses or conditions that require immediate treatment.
Can I get a prescription filled at an urgent care?
Yes. Prescriptions written by our urgent care health care providers can be filled here as well. Common medications are available in-house.
Can an urgent care refill my prescription?
Yes. But only after one of our urgent care doctors sees you and finds that you need your prescriptions refilled. If you unintentionally run out of management medications and need a single dose to get by, you can go to urgent care.
If you’re on vacation and have misplaced medication, an urgent care can help provide what you need to maintain your overall health.
How does virtual care work?
Virtual care involves online communication between a doctor and patient through a video conferencing platform or app using a smartphone, tablet, or computer.
How long would a virtual visit appointment take?
This may vary ( depending on the medical condition) anywhere from 10-15 minutes.
How do I prepare for a virtual doctor visit?
To prepare for a virtual visit, find a quiet place in your home or office and use headphones or earbuds if necessary. It would also be helpful to have good lighting in case the doctor needs to do a physical check. Make sure to have a list of your symptoms, medical history, and any questions you may have regarding your condition.
Does my insurance cover a virtual care service?
Virtual care is more cost-effective and flexible than in-office consultations, so most insurances cover virtual care services. However, we recommend that you check with your health insurance company before booking an appointment.
Can I pay for my virtual care appointment without insurance?
If you have no insurance, we provide our services without insurance for self-pay patients, giving you the care when you need it most.
What are the benefits of virtual health?
Virtual health care helps patients save time and money, especially if they have to commute to the clinic or if they are unable to take time off of work. It is also a safe way to consult a doctor without having to expose yourself to contagious illnesses outdoors.
