About virtual care covered by Nippon Life Insurance
Other insurances accepted by Nao Medical
About Nao Medical’s virtual care services
What if I don’t have insurance for urgent care?
Search for Nao Medical accepted insurances
What are services not offered through virtual care?
Although we provide medical consultation for almost any condition, this is done virtually. We’re unable to perform any physical procedures, like suturing or splinting.
Services not available through virtual care are pre-employment, pre-op clearance, occupational health, Immigration service, worker’s compensation, tuberculosis testing (Quantiferon/PPD), or commercial driver’s license (CDL).
How does virtual care work?
Virtual care involves online communication between a doctor and patient through a video conferencing platform or app using a smartphone, tablet, or computer.
Can I pay for my virtual care appointment without insurance?
If you have no insurance, we provide our services without insurance for self-pay patients, giving you the care when you need it most.
How long would a virtual visit appointment take?
This may vary ( depending on the medical condition) anywhere from 10-15 minutes.
How do I prepare for a virtual doctor visit?
To prepare for a virtual visit, find a quiet place in your home or office and use headphones or earbuds if necessary. It would also be helpful to have good lighting in case the doctor needs to do a physical check. Make sure to have a list of your symptoms, medical history, and any questions you may have regarding your condition.
Does my insurance cover a virtual care service?
Virtual care is more cost-effective and flexible than in-office consultations, so most insurances cover virtual care services. However, we recommend that you check with your health insurance company before booking an appointment.
What are the benefits of virtual health?
Virtual health care helps patients save time and money, especially if they have to commute to the clinic or if they are unable to take time off of work. It is also a safe way to consult a doctor without having to expose yourself to contagious illnesses outdoors.
How do I pay for virtual care, and where is my information stored?
You’ll be able to pay through our Nao Medical app, and your payment information is stored on our highly secure online platform.
If you choose to make an appointment via telephone, we will send you a highly secure payment link. We select only the most secure payment methods to ensure patient privacy and safety.
Why people love
At Nao Medical, we go the extra mile for our patients. When you or your loved one is unwell, we are a provider that you can trust to take the time to treat you with the attention and care you deserve.
Committed to providing excellent service
24/7 customer support
Top tier customer service
Dedicated medical concierge
Verified Customer Reviews
- May 12, 2022 11:33 pm
Timely, efficient, very professional, very pleased with the service.
- May 9, 2022 12:34 pm
Prompt and helpful service. The assistant and doctors were very pleasant and thorough.
- May 19, 2022 11:31 am
The doctor on staff was awesome. She was friendly and a genuine person. I wish more doctors had a personality and empathy like that.
- June 2, 2022 1:29 am
Very pleased with the service. The staff was very courteous and professional.
- May 22, 2022 10:30 pm
The service was excellent. I felt very comfortable despite it being my first visit. I would come back here again.
- June 22, 2022 9:57 pm
The staff and the doctors were all very kind and caring. I was very worried about my child’s health. I appreciate your clinic being open on Saturdays. This saved us a trip to the ER, which can be scary for a child. Thank you again!
- May 22, 2022 12:30 pm
My daughter came in with stomach pain, and your doctor was able to diagnose that she probably had appendicitis. I took her to the emergency room, and she did have to have her appendix removed. Thank you so much for your help.
- May 18, 2022 9:32 pm
My visits have been fantastic both times I’ve gone. The woman at the front desk was courteous and professional, and prompt. The nurse was excellent. Same treatment as the front desk and the smoothest phlebotomist going. The doctor was great, calm, thorough, polite, and knowledgeable. I wish he were my GP. Overall? 11 out of 10.
- May 26, 2022 12:28 pm
I was able to get timely and proper service when I needed it most. 5-stars all around.
- June 10, 2022 6:28 pm
I’ve been to Nao Medical, I think, three times, and their staff is delightful. If you are in dire pain, they take you in as soon as possible, if not sooner. The offices and exam rooms are spotless. All of the medical staff is very knowledgeable, patient, and understanding. I highly recommend it.
- June 22, 2022 10:30 am
I would like to thank a receptionist for being beyond kind and helpful. I came this Saturday morning, and she was the only one at the desk. Thank you so much for being a beautiful positive person. All the staff was also excellent.
- May 15, 2022 11:28 am
Excellent service: respected and loved by all. Thank you for a fantastic experience. I would always recommend Nao Medical. Thank you.
- June 21, 2022 10:27 pm
Everything was great; the entire team was helpful, friendly, and professional
- May 10, 2022 12:08 am
Services are performed well, very caring staff offers you immediate attention as soon as possible.
- May 29, 2022 10:30 pm
I had no complaints when I went there. I was seen promptly, and all the staff was very nice!!
- June 26, 2022 10:28 am
I’m impressed with the service from the nurse, physician & doctor, and the very lovely & friendly
- May 16, 2022 11:59 am
Amazing customer service. Always able to see a doctor in a timely manner. The staff is always courteous and professional. I will definitely be returning to this location.
- May 20, 2022 10:31 am
Your staff in Hicksville is amazing, kind, patient, and thorough!!! Thank your team for me!!!!
Customers also searched for
Top articles related to this service
A virus is a non-living infectious agent invisible to a microscope. It takes over living cells to create copies of themselves. There are many types of viruses that infect birds, animals, and human beings. One species of the virus has crown-like spikes on its surfaces and are therefore called coronaviruses....
Need medical help fast? Knowing if you need to go to the emergency room or urgent care is helpful. The differences between urgent care and the emergency room may seem few, but they’re significant. Medical services, visit costs, and insurance matters may vary depending on whether you’re visiting an urgent...
The United States is working hard to get a high percentage of people vaccinated before the flu season begins. It’s a conscious effort to protect public health and to help stop, or at least slow down, the spread of COVID-19 in the country. According to a report from the Centers...
Parents, teachers, and students alike are all looking forward to returning to school. However, the pandemic puts all of them at a higher risk of getting infected in a face-to-face setting. So, will COVID-19 testing be necessary before school reopens? There were over five hundred million COVID-19 cases recorded all...
The COVID-19 pandemic has brought an unpredictable and massive impact for almost two years now. Many children were forced to attend remote or virtual learning classes. Working parents were forced to work from home while some lost their jobs. The introduction of distance education has been linked to an increase...
When a startup biotech company asked the National Institutes of Health for the genetic sequence of a “mystery virus outbreak” in China, they knew that they were ready to work on a vaccine. Although they’ve never put a working vaccine out on the market, the company’s CEO, Stephane Bancel, said...
During the pandemic, the world witnessed the onslaught of COVID-19, the birth of emergency vaccines, and humankind’s sudden transition into the new normal. However, the end is still nowhere in sight. SARS-CoV-2, the virus that causes COVID-19, is consistently going through changes and mutations that always leave infectious disease experts...
It’s been over a year since coronavirus disease 2019 (COVID-19) changed the course of history. In a world where most people are free to do what they want and go wherever they wish, being locked down was a huge adjustment. And after 12 months since the World Health Organization declared...
A concussion is an injury to the brain. It results from a sudden hit or blow to the head. This can also occur when the head suddenly jolts back and forth. There are about 3.8 million concussion cases in the United States each year. The most common causes of these...
In the United States, millions of people tested positive for COVID-19. Although several have recovered from it, there are records of patients who developed long-term effects, even after testing negative for COVID-19. People who do experience lingering complications are often labeled as “long haulers”. The syndrome that involves long-term effects...