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Virtual Care Covered by AETNA

  • Self pay
    $75 $120

    Price per person

  • Insurance

    $0

    Dependent upon the health insurance

    We accept most insurances

Book within 60:00 min to be seen today or tomorrow

  • Certified provider
  • Can be done anywhere (virtually)
  • Book same-day appointments
  • Payout of pocket or with insurance
  • No referral required
  • +500,000 Satisfied patients
  • Open seven days a week, 365 days a year
  • Awarded Joint Commission Gold Seal of Approval

Service Details

About virtual care covered by AETNA

AETNA is a prominent name in the US health coverage industry, providing members with hospitalization, primary care, and medical benefits when needed.
Nao Medical partnered with AETNA to make virtual care as affordable as possible for patients who are in need of medical assistance from home, at work, or while on the go.
Ensure that your insurance benefits include urgent care or contact us to confirm if your individual / group insurance plan is eligible for use.

Other insurances accepted by Nao Medical

We accept most major insurance plans. You can click here to check if your insurance provider is listed. Most of our services, including virtual care, are covered by AETNA.
But before booking your appointment we strongly advise you to check with your provider to make sure that the specific service you need is part of your health coverage. Please dial 911 immediately if your current symptoms appear to be life-threatening.

About Nao Medical’s virtual care services

Enjoy the same high-quality care you’d received in person or in clinics as you would with our virtual urgent care service. Our virtual care team is equipped to help you and your loved ones from the comfort of your home.

What if I don’t have insurance for urgent care?

If you have no insurance, we can still provide urgent care for you with self-pay or out-of-pocket prices. This ensures that you get the care and medical assistance you need when you need it most.
Nao Medical accepted insurances

FAQ

What are services not offered through virtual care?

Although we provide medical consultation for almost any condition, this is done virtually. We’re unable to perform any physical procedures, like suturing or splinting. 

Services not available through virtual care are pre-employment, pre-op clearance, occupational health, Immigration service, worker’s compensation, tuberculosis testing (Quantiferon/PPD), or commercial driver’s license (CDL).

How does virtual care work?

Virtual care involves online communication between a doctor and patient through a video conferencing platform or app using a smartphone, tablet, or computer.

Can I pay for my virtual care appointment without insurance?

If you have no insurance, we provide our services without insurance for self-pay patients, giving you the care when you need it most.

How long would a virtual visit appointment take?

This may vary ( depending on the medical condition) anywhere from 10-15 minutes.

How do I prepare for a virtual doctor visit?

To prepare for a virtual visit, find a quiet place in your home or office and use headphones or earbuds if necessary. It would also be helpful to have good lighting in case the doctor needs to do a physical check. Make sure to have a list of your symptoms, medical history, and any questions you may have regarding your condition.

Does my insurance cover a virtual care service?

Virtual care is more cost-effective and flexible than in-office consultations, so most insurances cover virtual care services. However, we recommend that you check with your health insurance company before booking an appointment.

What are the benefits of virtual health?

Virtual health care helps patients save time and money, especially if they have to commute to the clinic or if they are unable to take time off of work. It is also a safe way to consult a doctor without having to expose yourself to contagious illnesses outdoors.

How do I pay for virtual care, and where is my information stored?

You’ll be able to pay through our Nao Medical app, and your payment information is stored on our highly secure online platform. 

If you choose to make an appointment via telephone, we will send you a highly secure payment link. We select only the most secure payment methods to ensure patient privacy and safety.

Why people love

At Nao Medical, we go the extra mile for our patients. When you or your loved one is unwell, we are a provider that you can trust to take the time to treat you with the attention and care you deserve.

Committed to providing excellent service

  • customer support
    24/7 customer support
  • customer service
    Top tier customer service
  • medical concierge
    Dedicated medical concierge

Verified Customer Reviews

  • November 22, 2022 08:11 AM

I have been present in this place on three occasions to take the covid test and the people are very friendly, the place is very clean and above all they are very kind to the patients.

- Kelly Fuentes

  • November 22, 2022 08:11 AM

Helpful staff and friendly doctors

- syed I

  • November 22, 2022 08:11 AM

Excellent healthcare.

- Chip America

  • November 22, 2022 08:11 AM

The staff was very friendly and welcoming. The wait was not long and the service was quick and efficient.

- ANIQUE JOSEPH

  • November 22, 2022 08:11 AM

Needed a rapid antigen test for travel the next day. Made the appointment online but they were also accepting walk-ins. No wait time if you fill your information online. Was done in 10 mins. Most people waited outside for their results(20 mins) but it’s not necessary because they upload it on the portal. Very quick and easy. Highly recommend.

- T M

  • November 22, 2022 08:11 AM

Very friendly staff and pretty easy to make an appointment .Got my results quickly

- Agli Memia

  • November 22, 2022 08:11 AM

Everything went smoothly despite Covid19,

- Dalia

  • November 22, 2022 08:11 AM

I went for an immigration exam. The only reason for me taking out 1 star is because they don’t say the surgeon don’t stay in this location. So after you pay, do the initial exams (i just have to do the Gold plus test) you will need schedule to see the surgeon in Bronx. But other this… everything (even in the Bronx) was really fast and efficient….

- Nica Kobayashi

  • November 22, 2022 08:11 AM

I've been to few urgent care centers and this by far was the best. I was able to call and make an appointment for my daughter. When we arrived we waited less than 5 minutes and was directed to the room. The ladies up front were friendly, very helpful, and amazing. Excellent customer service Answered any questions I had regarding my daughter insurance. I need to give a huge shout out to Stephanie R, Kim and Shea. Highly recommended!!

- Carol Gaulin

  • November 22, 2022 08:11 AM

Went and got a physical for work back in 2019. 2 years later and i had to go back for another. Thanks to statcare for the reminder. Always fast and easy when you get there. I recommend. Thanks again

- Drew Vaeth

  • November 22, 2022 08:11 AM

Professional staff from the Receptionists, Medical Assistants and Physicians that aided me. Also liked the team effort and communication they had as workers 👌🏻

- Vianca Vega

  • November 22, 2022 08:11 AM

The doctor was well experienced. And very knowledgeable. Well trained staff. Took care of me rite away.

- DIMITRIOS TSAMOS

  • November 22, 2022 08:11 AM

I'm an International student. I don't have a health insurance. I came from IOWA for summer break in NY, and these days I've been coughing and having chest pain. Do you guys provide free TB test?

- Lhakpa Dolma Lama

  • November 22, 2022 08:11 AM

I go to this urgent care for my weekly Covid 19 PCR test and they are always efficient, organized, and eager to help me and other patients

- Andrea S

  • November 22, 2022 08:11 AM

Quick fast & Efficient!

- Keith Johnson

  • November 22, 2022 08:11 AM

Very fast efficient service, staff and PA were awesome, thank you

- Catherine Valentin-Baldera

  • November 22, 2022 08:11 AM

CDL exam thorough and smooth as usual staff very nice and helpful, have used them several times before will recommend and will again they also faxed my results to the DMV and saved me a trip cool.

- David

  • November 22, 2022 08:11 AM

I would highly recommend this clinic to everyone.

- Usman Maher

  • November 22, 2022 08:11 AM

I'm so glad I came here for my COVID-19 vaccine!! The staff provided exceptional care, answered all of my questions and addressed any concern I had. I will definitely be bringing the rest of my family here. Thank you Statcare for making this experience a happy and comfortable one!!

- Sasha Niranjan

  • November 22, 2022 08:11 AM

Fast service, excellent!

- Elizabeth Davila