Nao Medical veterans urgent care
About our urgent care service
Before booking your appointment please note:
Search for Nao Medical accepted insurances
What is the difference between emergency and urgent care?
The difference between emergency and urgent care is that emergency rooms in hospitals treat life-threatening conditions and injuries, whereas urgent care clinics treat illnesses and injuries that require immediate medical attention but are non-life-threatening.
Do I need a health insurance card?
No. When you arrive at the clinic, let the receptionist know that you’d like to use your VA urgent care benefit. The receptionist will ask your home VA Medical Center (VAMC), home address, date of birth and last 4 digits of your SSN. The receptionist will then make a call to check your eligibility.
Will there be a co-payment?
Veterans may be charged a copayment for urgent care that is different from other VA medical copayments. Co-payments depend on the Veteran’s assigned priority group and the number of times an urgent care provider is visited in a calendar year.
A copayment is not required for a visit consisting of only a flu shot. Copayment charges are billed separately by VA as part of VA’s billing process. There is no limit to the number of times a Veteran can go to an urgent care provider.
You will not be charged at the urgent care center.
Are urgent care centers open after hours?
Yes. Most of our urgent care centers are open after hours, making health care more accessible for all residents in NYC.
Will I be prescribed my medications at the urgent care center?
VA will pay for or fill prescriptions for urgent care. For urgent care prescription medication longer than a 14-day supply, the prescription must be submitted to VA to be filled.
For urgent prescriptions written by an urgent care provider, Veterans can fill a 14-day supply of medication at a contracted pharmacy within the VA network, in VA, or at a non contracted pharmacy.
If a non contracted pharmacy is used, Veterans must pay for the prescription and then file a claim for reimbursement with the local VA medical facility. Some Veterans may be required to make a copayment for medication.
Should I make an appointment for urgent care?
Not necessarily. Most urgent cares accept walk-in patients. But if you want shorter wait times, you can book an appointment through phone or online.
Can I go to urgent care for non-emergency?
Yes. You can go to urgent care for consultations, physicals, primary care, lab tests, and more.
Can I pay for urgent care appointment without insurance?
If you have no insurance, we provide our services without insurance for self-pay patients, giving you the care when you need it most.
Why people love
At Nao Medical, we go the extra mile for our patients. When you or your loved one is unwell, we are a provider that you can trust to take the time to treat you with the attention and care you deserve.
Committed to providing excellent service
24/7 customer support
Top tier customer service
Dedicated medical concierge
Verified Customer Reviews
- August 10, 2022 6:28 pm
I’ve been to Nao Medical, I think, three times, and their staff is delightful. If you are in dire pain, they take you in as soon as possible, if not sooner. The offices and exam rooms are spotless. All of the medical staff is very knowledgeable, patient, and understanding. I highly recommend it.
- August 26, 2022 12:28 pm
I was able to get timely and proper service when I needed it most. 5-stars all around.
- August 9, 2022 10:30 pm
I had no complaints when I went there. I was seen promptly, and all the staff was very nice!!
- August 22, 2022 9:57 pm
The staff and the doctors were all very kind and caring. I was very worried about my child’s health. I appreciate your clinic being open on Saturdays. This saved us a trip to the ER, which can be scary for a child. Thank you again!
- August 19, 2022 11:31 am
The doctor on staff was awesome. She was friendly and a genuine person. I wish more doctors had a personality and empathy like that.
- August 12, 2022 11:33 pm
Timely, efficient, very professional, very pleased with the service.
- August 2, 2022 1:29 am
Very pleased with the service. The staff was very courteous and professional.
- August 10, 2022 12:08 am
Services are performed well, very caring staff offers you immediate attention as soon as possible.
- August 20, 2022 10:31 am
Your staff in Hicksville is amazing, kind, patient, and thorough!!! Thank your team for me!!!!
- August 25, 2022 10:30 am
I would like to thank a receptionist for being beyond kind and helpful. I came this Saturday morning, and she was the only one at the desk. Thank you so much for being a beautiful positive person. All the staff was also excellent.
- August 22, 2022 12:30 pm
My daughter came in with stomach pain, and your doctor was able to diagnose that she probably had appendicitis. I took her to the emergency room, and she did have to have her appendix removed. Thank you so much for your help.
- August 18, 2022 9:32 pm
My visits have been fantastic both times I’ve gone. The woman at the front desk was courteous and professional, and prompt. The nurse was excellent. Same treatment as the front desk and the smoothest phlebotomist going. The doctor was great, calm, thorough, polite, and knowledgeable. I wish he were my GP. Overall? 11 out of 10.
- August 26, 2022 10:28 am
I’m impressed with the service from the nurse, physician & doctor, and the very lovely & friendly
- August 16, 2022 11:59 am
Amazing customer service. Always able to see a doctor in a timely manner. The staff is always courteous and professional. I will definitely be returning to this location.
- August 22, 2022 10:30 pm
The service was excellent. I felt very comfortable despite it being my first visit. I would come back here again.
- August 9, 2022 12:34 pm
Prompt and helpful service. The assistant and doctors were very pleasant and thorough.
- August 21, 2022 10:27 pm
Everything was great; the entire team was helpful, friendly, and professional
- August 15, 2022 11:28 am
Excellent service: respected and loved by all. Thank you for a fantastic experience. I would always recommend Nao Medical. Thank you.
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