About our urgent care service
What if I don’t have insurance for urgent care?
Before booking your appointment please note:
Search for Nao Medical accepted insurances
What is the difference between emergency and urgent care?
The difference between emergency and urgent care is that emergency rooms in hospitals treat life-threatening conditions and injuries, whereas urgent care clinics treat illnesses and injuries that require immediate medical attention but are non-life-threatening.
Is this urgent care service covered by insurance?
Most of our urgent care services are covered by insurance. Please contact your insurance plan provider directly for specific questions related to your coverage, deductible, & plan.
Is urgent care cheaper than an ER?
If you are in need of immediate treatment but do not think that a trip to the ER is necessary, urgent is the best and most affordable choice.
Are your urgent care centers open after hours?
Yes. Most of our urgent care centers are open after hours, making health care more accessible for all residents in NYC.
Should I make an appointment for urgent care?
Not necessarily. Most urgent cares accept walk-in patients. But if you want shorter wait times, you can book an appointment through phone or online.
Can I go to urgent care for non-emergency?
Yes. You can go to urgent care for consultations, physicals, primary care, lab tests, and more.
How much will my copay be?
Copay information is dependent on your insurance provider. It is the insurance company that sets it, not the urgent care. If you’re not sure about yours, call your insurance provider to get that specific information.
Why people love
At Nao Medical, we go the extra mile for our patients. When you or your loved one is unwell, we are a provider that you can trust to take the time to treat you with the attention and care you deserve.
Committed to providing excellent service
24/7 customer support
Top tier customer service
Dedicated medical concierge
Verified Customer Reviews
- May 18, 2022 9:32 pm
My visits have been fantastic both times I’ve gone. The woman at the front desk was courteous and professional, and prompt. The nurse was excellent. Same treatment as the front desk and the smoothest phlebotomist going. The doctor was great, calm, thorough, polite, and knowledgeable. I wish he were my GP. Overall? 11 out of 10.
- June 10, 2022 6:28 pm
I’ve been to Nao Medical, I think, three times, and their staff is delightful. If you are in dire pain, they take you in as soon as possible, if not sooner. The offices and exam rooms are spotless. All of the medical staff is very knowledgeable, patient, and understanding. I highly recommend it.
- May 22, 2022 10:30 pm
The service was excellent. I felt very comfortable despite it being my first visit. I would come back here again.
- May 26, 2022 12:28 pm
I was able to get timely and proper service when I needed it most. 5-stars all around.
- May 16, 2022 11:59 am
Amazing customer service. Always able to see a doctor in a timely manner. The staff is always courteous and professional. I will definitely be returning to this location.
- June 22, 2022 9:57 pm
The staff and the doctors were all very kind and caring. I was very worried about my child’s health. I appreciate your clinic being open on Saturdays. This saved us a trip to the ER, which can be scary for a child. Thank you again!
- June 2, 2022 1:29 am
Very pleased with the service. The staff was very courteous and professional.
- May 9, 2022 12:34 pm
Prompt and helpful service. The assistant and doctors were very pleasant and thorough.
- June 22, 2022 10:30 am
I would like to thank a receptionist for being beyond kind and helpful. I came this Saturday morning, and she was the only one at the desk. Thank you so much for being a beautiful positive person. All the staff was also excellent.
- May 15, 2022 11:28 am
Excellent service: respected and loved by all. Thank you for a fantastic experience. I would always recommend Nao Medical. Thank you.
- May 22, 2022 12:30 pm
My daughter came in with stomach pain, and your doctor was able to diagnose that she probably had appendicitis. I took her to the emergency room, and she did have to have her appendix removed. Thank you so much for your help.
- June 21, 2022 10:27 pm
Everything was great; the entire team was helpful, friendly, and professional
- May 10, 2022 12:08 am
Services are performed well, very caring staff offers you immediate attention as soon as possible.
- May 19, 2022 11:31 am
The doctor on staff was awesome. She was friendly and a genuine person. I wish more doctors had a personality and empathy like that.
- May 12, 2022 11:33 pm
Timely, efficient, very professional, very pleased with the service.
- June 26, 2022 10:28 am
I’m impressed with the service from the nurse, physician & doctor, and the very lovely & friendly
- May 20, 2022 10:31 am
Your staff in Hicksville is amazing, kind, patient, and thorough!!! Thank your team for me!!!!
- May 29, 2022 10:30 pm
I had no complaints when I went there. I was seen promptly, and all the staff was very nice!!
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