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About our urgent care service
Before booking your appointment please note:
Why people love
At Nao Medical, we go the extra mile for our patients. When you or your loved one is unwell, we are a provider that you can trust to take the time to treat you with the attention and care you deserve.
Committed to providing excellent service
24/7 customer support
Top tier customer service
Dedicated medical concierge
Verified Customer Reviews
My visits have been fantastic both times I’ve gone. The woman at the front desk was courteous and professional, and prompt. The nurse was excellent. Same treatment as the front desk and the smoothest phlebotomist going. The doctor was great, calm, thorough, polite, and knowledgeable. I wish he were my GP. Overall? 11 out of 10.
The service was excellent. I felt very comfortable despite it being my first visit. I would come back here again.
I would like to thank a receptionist for being beyond kind and helpful. I came this Saturday morning, and she was the only one at the desk. Thank you so much for being a beautiful positive person. All the staff was also excellent.
Timely, efficient, very professional, very pleased with the service.
Excellent service: respected and loved by all. Thank you for a fantastic experience. I would always recommend Nao Medical. Thank you.
The staff and the doctors were all very kind and caring. I was very worried about my child’s health. I appreciate your clinic being open on Saturdays. This saved us a trip to the ER, which can be scary for a child. Thank you again!
I was able to get timely and proper service when I needed it most. 5-stars all around.
I had no complaints when I went there. I was seen promptly, and all the staff was very nice!!
Amazing customer service. Always able to see a doctor in a timely manner. The staff is always courteous and professional. I will definitely be returning to this location.
Very pleased with the service. The staff was very courteous and professional.
Services are performed well, very caring staff offers you immediate attention as soon as possible.
Your staff in Hicksville is amazing, kind, patient, and thorough!!! Thank your team for me!!!!
Everything was great; the entire team was helpful, friendly, and professional
Prompt and helpful service. The assistant and doctors were very pleasant and thorough.
The doctor on staff was awesome. She was friendly and a genuine person. I wish more doctors had a personality and empathy like that.
I’m impressed with the service from the nurse, physician & doctor, and the very lovely & friendly
I’ve been to Nao Medical, I think, three times, and their staff is delightful. If you are in dire pain, they take you in as soon as possible, if not sooner. The offices and exam rooms are spotless. All of the medical staff is very knowledgeable, patient, and understanding. I highly recommend it.
My daughter came in with stomach pain, and your doctor was able to diagnose that she probably had appendicitis. I took her to the emergency room, and she did have to have her appendix removed. Thank you so much for your help.
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What happens if you don’t get stitches for a deep cut?
If you don’t get stitches for a deep cut, it may take longer for the wound to heal. Not only is this an inconvenience but it’s also a risk for infection.
When should you go to the doctor for a cut?
You should go to the doctor for a cut if the wound keeps bleeding, has pus, or there’s redness or swelling around the area. You should also go to the doctor if the cut is deep and located on your face, if it was caused by a dirty sharp object, or if an animal bit you.
When should I go to the ER for an infected cut?
You should go to the ER for an infected cut if you develop fever, intense redness in the wound area, rapid heart rate, and extreme pain.
Can deep cuts heal without stitches?
Cuts can heal without stitches but it depends on how deep the wound is and where the wound is located.
What is the difference between emergency and urgent care?
The difference between emergency and urgent care is that emergency rooms in hospitals treat life-threatening conditions and injuries, whereas urgent care clinics treat illnesses and injuries that require immediate medical attention but are non-life-threatening.
Are your urgent care centers open after hours?
Yes. Most of our urgent care centers are open after hours, making health care more accessible for all residents in NYC.
Should I make an appointment for urgent care?
Not necessarily. Most urgent cares accept walk-in patients. But if you want shorter wait times, you can book an appointment through phone or online.
Can I go to urgent care for non-emergency?
Yes. You can go to urgent care for consultations, physicals, primary care, lab tests, and more.
Can I pay for urgent care appointment without insurance?
If you have no insurance, we provide our services without insurance for self-pay patients, giving you the care when you need it most.