About virtual care covered by Cigna
Other insurances accepted by Nao Medical
About Nao Medical’s virtual care services
What if I don’t have insurance for urgent care?
Why people love
At Nao Medical, we go the extra mile for our patients. When you or your loved one is unwell, we are a provider that you can trust to take the time to treat you with the attention and care you deserve.
Committed to providing excellent service
24/7 customer support
Top tier customer service
Dedicated medical concierge
Verified Customer Reviews
I would like to thank a receptionist for being beyond kind and helpful. I came this Saturday morning, and she was the only one at the desk. Thank you so much for being a beautiful positive person. All the staff was also excellent.
The staff and the doctors were all very kind and caring. I was very worried about my child’s health. I appreciate your clinic being open on Saturdays. This saved us a trip to the ER, which can be scary for a child. Thank you again!
I’m impressed with the service from the nurse, physician & doctor, and the very lovely & friendly
Excellent service: respected and loved by all. Thank you for a fantastic experience. I would always recommend Nao Medical. Thank you.
Everything was great; the entire team was helpful, friendly, and professional
My visits have been fantastic both times I’ve gone. The woman at the front desk was courteous and professional, and prompt. The nurse was excellent. Same treatment as the front desk and the smoothest phlebotomist going. The doctor was great, calm, thorough, polite, and knowledgeable. I wish he were my GP. Overall? 11 out of 10.
Very pleased with the service. The staff was very courteous and professional.
Timely, efficient, very professional, very pleased with the service.
The doctor on staff was awesome. She was friendly and a genuine person. I wish more doctors had a personality and empathy like that.
Prompt and helpful service. The assistant and doctors were very pleasant and thorough.
I’ve been to Nao Medical, I think, three times, and their staff is delightful. If you are in dire pain, they take you in as soon as possible, if not sooner. The offices and exam rooms are spotless. All of the medical staff is very knowledgeable, patient, and understanding. I highly recommend it.
Amazing customer service. Always able to see a doctor in a timely manner. The staff is always courteous and professional. I will definitely be returning to this location.
I had no complaints when I went there. I was seen promptly, and all the staff was very nice!!
Services are performed well, very caring staff offers you immediate attention as soon as possible.
The service was excellent. I felt very comfortable despite it being my first visit. I would come back here again.
My daughter came in with stomach pain, and your doctor was able to diagnose that she probably had appendicitis. I took her to the emergency room, and she did have to have her appendix removed. Thank you so much for your help.
Your staff in Hicksville is amazing, kind, patient, and thorough!!! Thank your team for me!!!!
I was able to get timely and proper service when I needed it most. 5-stars all around.
Customers also searched for
Top articles related to this service
When it comes to COVID-19 efficacy, the AstraZeneca vaccine paled in comparison with Pfizer BioNTech and Moderna. Although significantly lower than the two FDA-authorized vaccines, around 70% effectiveness rate is quite good for a vaccine. For comparison, the flu vaccine has between 40% to 60% efficacy, according to the Centers...
Schools have reopened and in-person schooling has caused an increase in the number of children getting exposed to COVID-19. Pfizer-BioNTech and Moderna vaccines have been urged by the Food and Drugs Administration (FDA) to expand clinical trials for children between 5 and 11 years of age and the vaccines are...
With the Coronavirus disease 2019 (COVID-19) plaguing the United States, among other countries, strict health protocols are implemented to ensure public safety. This meant temporarily closing establishments and businesses, prohibiting mass gatherings, and imposing mandatory self-isolation and quarantine procedures. The coronavirus pandemic has forced nearly everyone to continue their work...
The COVID-19 pandemic has been quite difficult for everyone. It’s natural for people to be extremely worried about contracting the virus since there’s been an extremely high number of infected individuals in the United States alone who did not make it. The Centers for Disease Control and Prevention is continuously...
The United States is working hard to get a high percentage of people vaccinated before the flu season begins. It’s a conscious effort to protect public health and to help stop, or at least slow down, the spread of COVID-19 in the country. According to a report from the Centers...
It’s natural for a virus that causes infectious diseases to mutate but it’s important to keep a close watch on how significant the mutations are. The COVID-19 virus, for example, has gone through several mutations but, back then, the differences were too subtle for people to worry about them. Just...
During the pandemic, the world witnessed the onslaught of COVID-19, the birth of emergency vaccines, and humankind’s sudden transition into the new normal. However, the end is still nowhere in sight. SARS-CoV-2, the virus that causes COVID-19, is consistently going through changes and mutations that always leave infectious disease experts...
Authorized COVID-19 vaccines continue to be effective in reducing the severity of infections and the need for hospitalization. Medical experts in the United States understand that the protection of any vaccine will wane over time. As the continuous transmission of the virus is causing more mutations, it’s clear that something...
In the United States, millions of people tested positive for COVID-19. Although several have recovered from it, there are records of patients who developed long-term effects, even after testing negative for COVID-19. People who do experience lingering complications are often labeled as “long haulers”. The syndrome that involves long-term effects...
When a startup biotech company asked the National Institutes of Health for the genetic sequence of a “mystery virus outbreak” in China, they knew that they were ready to work on a vaccine. Although they’ve never put a working vaccine out on the market, the company’s CEO, Stephane Bancel, said...
What are services not offered through virtual care?
Although we provide medical consultation for almost any condition, this is done virtually. We’re unable to perform any physical procedures, like suturing or splinting.
Services not available through virtual care are pre-employment, pre-op clearance, occupational health, Immigration service, worker’s compensation, tuberculosis testing (Quantiferon/PPD), or commercial driver’s license (CDL).
How does virtual care work?
Virtual care involves online communication between a doctor and patient through a video conferencing platform or app using a smartphone, tablet, or computer.
Can I pay for my virtual care appointment without insurance?
If you have no insurance, we provide our services without insurance for self-pay patients, giving you the care when you need it most.
How long would a virtual visit appointment take?
This may vary ( depending on the medical condition) anywhere from 10-15 minutes.
How do I prepare for a virtual doctor visit?
To prepare for a virtual visit, find a quiet place in your home or office and use headphones or earbuds if necessary. It would also be helpful to have good lighting in case the doctor needs to do a physical check. Make sure to have a list of your symptoms, medical history, and any questions you may have regarding your condition.
Does my insurance cover a virtual care service?
Virtual care is more cost-effective and flexible than in-office consultations, so most insurances cover virtual care services. However, we recommend that you check with your health insurance company before booking an appointment.
What are the benefits of virtual health?
Virtual health care helps patients save time and money, especially if they have to commute to the clinic or if they are unable to take time off of work. It is also a safe way to consult a doctor without having to expose yourself to contagious illnesses outdoors.
How do I pay for virtual care, and where is my information stored?
You’ll be able to pay through our Nao Medical app, and your payment information is stored on our highly secure online platform.
If you choose to make an appointment via telephone, we will send you a highly secure payment link. We select only the most secure payment methods to ensure patient privacy and safety.