About Online Doctor Appointment
Nao Medical’s Online Doctor Visits can be a life-saver if you are looking to get seen from the comfort of your home. Our virtual doctors are able to give online prescriptions (except for controlled substances) and take care of your lab and radiology testing and referrals to a specialist if needed.
Illnesses usually come at inconvenient times. You might be hours away from a family vacation, in the middle of a big work project, or trying to coordinate new childcare and suddenly you start to feel sick. It’s certainly not something you need or have time to go the the emergency room for and Nao Medical understands that. This is why our patients love our virtual doctor-on-call service.
About Nao Medical’s virtual care services
Enjoy the same high-quality care you’d received in person or in clinics as you would with our virtual urgent care service. Our virtual care team is equipped to help you and your loved ones from the comfort of your home.
Before booking your appointment please note:
Ensure that your insurance benefits include urgent care or contact us to confirm if your individual/group insurance plan is eligible for use. Please dial 911 immediately if your medical problem appears to be life-threatening.
Search for Nao Medical accepted insurances
What is virtual visit?
A virtual visit, also known as a televisit or telemedicine, is a medical consultation or check-up with a medical provider done virtually.
Online doctor on call benefits
- A virtual visit with the doctor saves you time. Reduce travel and wait times by taking your appointment from home or work.
- Virtual telemedicine visits are the benchmark of convenience. Online doctor visits can be done right from bed on your worst sick days.
- All telemedicine visits are private, secure and use HIPAA compliant software
- Your visit will happen on time always! No more long waits
- Insurance plans cover appointments with Nao Medical’s online doctor.
- Telemedicine appointments are super cost-effective. Each visit is only $75.
- Breeze through your appointment without any interruptions or delays. It’s all personalized and focused on you!
- Avoid other sick patients in the waiting room of regular medical practices.
If you’re not ready to make the jump to do a televisit with Nao Medical’s doctor on call, you can still visit one of our urgent care locations to get the same excellent care. Nao Medical urgent care is the only walk-in urgent care to have earned The Joint Commission Gold Seal of Approval in 2012 and have worked to maintain the excellence you’ve come to expect over the years.
How does virtual care work?
Virtual care involves online communication between a doctor and patient through a video conferencing platform or app using a smartphone, tablet, or computer.
How long would a virtual visit appointment take?
This may vary ( depending on the medical condition) anywhere from 10-15 minutes.
How do I prepare for a virtual doctor visit?
To prepare for a virtual visit, find a quiet place in your home or office and use headphones or earbuds if necessary. It would also be helpful to have good lighting in case the doctor needs to do a physical check. Make sure to have a list of your symptoms, medical history, and any questions you may have regarding your condition.
Does my insurance cover a virtual care service?
Virtual care is more cost-effective and flexible than in-office consultations, so most insurances cover virtual care services. However, we recommend that you check with your health insurance company before booking an appointment.
What are the benefits of virtual health?
Virtual health care helps patients save time and money, especially if they have to commute to the clinic or if they are unable to take time off of work. It is also a safe way to consult a doctor without having to expose yourself to contagious illnesses outdoors.
What is virtual care used for?
Virtual care can be used for post-operation checks, health-related counseling, lab results discussion, and more.
Can I pay for my virtual care appointment without insurance?
If you have no insurance, we provide our services without insurance for self-pay patients, giving you the care when you need it most.
Why people love
At Nao Medical, we go the extra mile for our patients. When you or your loved one is unwell, we are a provider that you can trust to take the time to treat you with the attention and care you deserve.
Committed to providing excellent service
24/7 customer support
Top tier customer service
Dedicated medical concierge
Verified Customer Reviews
- August 19, 2022 11:31 am
The doctor on staff was awesome. She was friendly and a genuine person. I wish more doctors had a personality and empathy like that.
- August 25, 2022 10:30 am
I would like to thank a receptionist for being beyond kind and helpful. I came this Saturday morning, and she was the only one at the desk. Thank you so much for being a beautiful positive person. All the staff was also excellent.
- August 2, 2022 1:29 am
Very pleased with the service. The staff was very courteous and professional.
- August 18, 2022 9:32 pm
My visits have been fantastic both times I’ve gone. The woman at the front desk was courteous and professional, and prompt. The nurse was excellent. Same treatment as the front desk and the smoothest phlebotomist going. The doctor was great, calm, thorough, polite, and knowledgeable. I wish he were my GP. Overall? 11 out of 10.
- August 16, 2022 11:59 am
Amazing customer service. Always able to see a doctor in a timely manner. The staff is always courteous and professional. I will definitely be returning to this location.
- August 22, 2022 10:30 pm
The service was excellent. I felt very comfortable despite it being my first visit. I would come back here again.
- August 21, 2022 10:27 pm
Everything was great; the entire team was helpful, friendly, and professional
- August 10, 2022 12:08 am
Services are performed well, very caring staff offers you immediate attention as soon as possible.
- August 9, 2022 12:34 pm
Prompt and helpful service. The assistant and doctors were very pleasant and thorough.
- August 26, 2022 12:28 pm
I was able to get timely and proper service when I needed it most. 5-stars all around.
- August 10, 2022 6:28 pm
I’ve been to Nao Medical, I think, three times, and their staff is delightful. If you are in dire pain, they take you in as soon as possible, if not sooner. The offices and exam rooms are spotless. All of the medical staff is very knowledgeable, patient, and understanding. I highly recommend it.
- August 15, 2022 11:28 am
Excellent service: respected and loved by all. Thank you for a fantastic experience. I would always recommend Nao Medical. Thank you.
- August 12, 2022 11:33 pm
Timely, efficient, very professional, very pleased with the service.
- August 26, 2022 10:28 am
I’m impressed with the service from the nurse, physician & doctor, and the very lovely & friendly
- August 22, 2022 12:30 pm
My daughter came in with stomach pain, and your doctor was able to diagnose that she probably had appendicitis. I took her to the emergency room, and she did have to have her appendix removed. Thank you so much for your help.
- August 9, 2022 10:30 pm
I had no complaints when I went there. I was seen promptly, and all the staff was very nice!!
- August 20, 2022 10:31 am
Your staff in Hicksville is amazing, kind, patient, and thorough!!! Thank your team for me!!!!
- August 22, 2022 9:57 pm
The staff and the doctors were all very kind and caring. I was very worried about my child’s health. I appreciate your clinic being open on Saturdays. This saved us a trip to the ER, which can be scary for a child. Thank you again!