About Urgent Care
Urgent Care Service or convenient care service refers to immediate medical attention and treatment for non-emergency injuries, non-fatal illnesses, or any medical condition that is not life threatening. When a doctor is unavailable and a patient needs essential medical care and assistance right away, urgent care services are the answer.
What is urgent care service?
Urgent care service is provided for people with mild to moderate health conditions who want or need to see a doctor right away. It is an immediate medical care service when your primary healthcare provider is not available or when you don’t want to wait in an emergency room.
Those with non-life-threatening illnesses or injuries should consider going to urgent care centers or urgent care clinics instead of emergency rooms to help prevent hospitals from getting overwhelmed, especially during the current coronavirus global pandemic.
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What medical conditions need urgent care services?
- Accident or fall
- Broken fingers or toes
- Diarrhea or dehydration
- Neck pain
- Cuts that don’t bleed much but may require stitches
- Temporary hearing loss
- Strains, sprains, breaks
- Eye or skin irritations or infections
- Fever or flu
- Animal or insect bites
- Sever sore throats or coughs
- Mild to moderate breathing difficulties
- Urinary tract infections
- Back problems
Benefits of Urgent Care Service
- First, you can immediately receive medical assistance once you step inside the facility. Accidents can happen at any time and there is nothing more frustrating than having to wait for a healthcare professional to be available to tend to you.
- Second, even though most urgent health care clinics are not open 24 hours a day, they are open extended hours as well as open on Saturday, Sunday and holidays. Therefore, your medical needs can be attended to by a primary care physician even during non-business hours – just when you need it the most.
- Third, seeking urgent care services for non-fatal or non-emergent medical conditions will cost you less when you opt for urgent care service instead of going to hospitals or to your family doctor.
- Fourth, unlike in a regular visit to the doctor’s office, appointments for urgent care services are also not required and you can still receive medical attention even if you are a walk-in patient.
- Fifth, urgent care service is an ideal solution for administering first aid to minor health issues or providing instant relief to simple illnesses without the high cost associated with a trip to a hospital emergency room.
What to Bring During an Urgent Care Appointment
A trip to an urgent health care location is just like going to the hospital. Make your medical provider’s job easier by bringing a list or your supply of current medications so that they could act quickly and provide the most ideal medical assistance/treatment that you need.
It is also important to know what your allergies are so that doctors at urgent care facilities can forego any unnecessary screenings and blood tests; this won’t just save precious time but it can also help you minimize your final bill.
If you have sought for urgent medical care services because you may have ingested something toxic, bring whatever that is that you have ingested. This goes the same for those bitten by poisonous bugs or have been in contact with toxic surfaces. This will help the staff decide what kind of treatment you will receive.
Most importantly, bring your legal documents or emergency contacts just in case your medical problem may require more serious treatments.
Which NYC urgent care location is the best for me?
Nao Medical urgent care services are readily available and easily accessible in 14 NYC area locations (Hicksville, Long Island; Astoria, Jamaica, Jackson Heights in Queens; Brooklyn, NYC; the Bronx at Bartow Avenue in Co-op City; and the Bronx at E. 174th Street). Nao Medical provides reliable, convenient, and flexible urgent care medical services because you deserve shorter wait times than in emergency rooms. Our urgent care services are covered by most major medical insurances. Nao Medical takes pride in providing reasonable and affordable urgent care services even for those without health insurances.
How are you different from a primary care physician? How can a consumer tell the difference?
Medical offices that call themselves urgent care may not be certified as one nor medically equipped to take care of medical problems that need urgent care medicine expertise. They will accommodate you on a walk-in basis to fill a vacancy in their schedule. Expect long wait times.
Such medical offices may refuse to see children and may not be open extended hours or on holidays or weekends. They may not have X-ray capability. They may refuse to suture lacerations or treat your child’s elbow dislocation or ankle fracture or other common urgencies, as they don’t have the expertise required for these medical conditions.
Are you an emergency room? How is Nao Medical different from other places?
No. Nao Medical is NOT an emergency room. Read our blog regarding where to go – Urgent Care vs. Emergency Room. Nao Medical is an urgent care walk-in clinic.
Walk-in patients are “new” patients every time, and you need a unique skill-set to evaluate and treat such patients. Nao Medical is a true urgent care center run by professionals with years of experience in urgent medical care. In fact, Nao Medical is the first and only stand-alone certified urgent care center in Hicksville and its surrounding area.
How is Nao Medical different from multi-specialty medical groups in Queens and Long Island?
Years ago, some companies got in the business of managing their own risk by hiring their own doctors and opening centers in Queens and Long Island. The goal of these Long Island and Queens medical groups was to align with insurance companies to keep costs down by tightly controlling referrals and service usage by their members.
To cut costs incurred by the plan’s members for ER visits, these Long Island medical groups made sure that their patients came back to them in a “urgent/walk-in area” instead of going to a local area hospital ER.
Patients, however, remained dissatisfied with the care services and eventually these centers had to be re-christened and their physicians were allowed to accept other patients outside of their contracted insurance companies.
However, even today their contractual and capitation obligations to minimize costs remains unchanged, as do the provider incentives of year-end bonuses.
What services does Nao Medical provide for corporations?
At Nao Medical, we also offer on-the-job injury services to surrounding businesses and industries, hotels, restaurants, and office buildings. At Nao Medical, we provide a wide range of occupational medicine services, including pre-employment physicals, drug screens, and work comp back-to-work programs
How is Nao Medical different from other urgent care facilities?
Many urgent care centers use a medical provider that bills out of network for their services. Nao Medical does not. Nao Medical does not have stockholders. On the other hand, many urgent care centers are backed by financial players such as private equity firms. Nao Medical does not have any such allegiance or alliance. Nao Medical is fully owned and operated by physicians. Nao Medical also offers Telemedicine visits so you can get treated from the comfort of your home!
Why people love
At Nao Medical, we go the extra mile for our patients. When you or your loved one is unwell, we are a provider that you can trust to take the time to treat you with the attention and care you deserve.
Committed to providing excellent service
24/7 customer support
Top tier customer service
Dedicated medical concierge
Verified Customer Reviews
- August 21, 2022 10:27 pm
Everything was great; the entire team was helpful, friendly, and professional
- August 16, 2022 11:59 am
Amazing customer service. Always able to see a doctor in a timely manner. The staff is always courteous and professional. I will definitely be returning to this location.
- August 10, 2022 6:28 pm
I’ve been to Nao Medical, I think, three times, and their staff is delightful. If you are in dire pain, they take you in as soon as possible, if not sooner. The offices and exam rooms are spotless. All of the medical staff is very knowledgeable, patient, and understanding. I highly recommend it.
- August 12, 2022 11:33 pm
Timely, efficient, very professional, very pleased with the service.
- August 9, 2022 12:34 pm
Prompt and helpful service. The assistant and doctors were very pleasant and thorough.
- August 22, 2022 9:57 pm
The staff and the doctors were all very kind and caring. I was very worried about my child’s health. I appreciate your clinic being open on Saturdays. This saved us a trip to the ER, which can be scary for a child. Thank you again!
- August 25, 2022 10:30 am
I would like to thank a receptionist for being beyond kind and helpful. I came this Saturday morning, and she was the only one at the desk. Thank you so much for being a beautiful positive person. All the staff was also excellent.
- August 19, 2022 11:31 am
The doctor on staff was awesome. She was friendly and a genuine person. I wish more doctors had a personality and empathy like that.
- August 26, 2022 10:28 am
I’m impressed with the service from the nurse, physician & doctor, and the very lovely & friendly
- August 10, 2022 12:08 am
Services are performed well, very caring staff offers you immediate attention as soon as possible.
- August 15, 2022 11:28 am
Excellent service: respected and loved by all. Thank you for a fantastic experience. I would always recommend Nao Medical. Thank you.
- August 26, 2022 12:28 pm
I was able to get timely and proper service when I needed it most. 5-stars all around.
- August 9, 2022 10:30 pm
I had no complaints when I went there. I was seen promptly, and all the staff was very nice!!
- August 20, 2022 10:31 am
Your staff in Hicksville is amazing, kind, patient, and thorough!!! Thank your team for me!!!!
- August 22, 2022 12:30 pm
My daughter came in with stomach pain, and your doctor was able to diagnose that she probably had appendicitis. I took her to the emergency room, and she did have to have her appendix removed. Thank you so much for your help.
- August 18, 2022 9:32 pm
My visits have been fantastic both times I’ve gone. The woman at the front desk was courteous and professional, and prompt. The nurse was excellent. Same treatment as the front desk and the smoothest phlebotomist going. The doctor was great, calm, thorough, polite, and knowledgeable. I wish he were my GP. Overall? 11 out of 10.
- August 22, 2022 10:30 pm
The service was excellent. I felt very comfortable despite it being my first visit. I would come back here again.
- August 2, 2022 1:29 am
Very pleased with the service. The staff was very courteous and professional.